The truth is simple: most field service companies are overpaying for their software.
Between per-user pricing, hidden add-ons, and unnecessary “enterprise tiers,” too many platforms are bleeding small and midsize service companies dry — forcing them to pay for things they don’t need while making it harder to scale affordably.
That’s the problem MapBRB was built to solve.
Let’s break down how the industry got here, why you’re likely paying too much, and how MapBRB’s pricing and product philosophy are flipping the field service software market on its head.
The Problem: Traditional Field Service Software Is Broken
Field service management (FSM) software was supposed to make life easier — streamline scheduling, track crews, simplify invoicing, and give owners more visibility. But somewhere along the way, software companies stopped solving problems and started selling “seats.”
1. Per-User Pricing Punishes Growth
Most major FSM platforms charge per technician, per month. That means every time you hire a new crew member (even temporarily) your bill goes up.
Even worse, many companies force you to buy bundles in groups of five or ten seats, whether you use them or not.
Example:
- You have 12 technicians.
- The software charges $49 per user.
- You’re paying for 15 seats = $735/month, even if three techs are part-time or seasonal.
Now multiply that across slow months or training periods when utilization is low. It’s money wasted... month after month.
MapBRB flips that model completely.
2. You’re Paying for Features You’ll Never Use
Many vendors “bundle” their software into pricing tiers that sound fancy — Pro, Premium, Enterprise — but are really paywalls.
They gatekeep basic functionality like:
- GPS tracking
- Invoicing
- Payroll integration
- Route optimization
You pay extra for tools that should be standard, not “add-ons.”
MapBRB’s philosophy: if it’s essential to running your field service business, it’s included.
3. Add-On Chaos and Hidden Costs
Beyond the monthly license, many FSM tools sneak in hidden fees:
- Extra storage costs for photos or attachments
- Per-text fees for customer notifications
- Credit card processing markups beyond Stripe’s standard rate
- Setup fees or “training packages” that add hundreds to your onboarding
It’s a death by a thousand cuts. You start at $49/month, and within a few months, you’re paying $400–$700 per month!
MapBRB’s transparent pricing eliminates those traps.
4. Clunky Legacy Software That Costs You Time
Most field service companies underestimate the cost of bad user experience. When your techs spend five extra minutes per job fumbling through menus or waiting for screens to load, that’s real money lost.
Let’s do the math:
- 5 minutes wasted × 10 techs × 5 jobs/day = 250 minutes/day lost productivity.
- That’s 4+ hours of paid time per day — for nothing.
- Over a month, that’s 80+ hours — two full workweeks.
A modern platform should feel invisible. MapBRB is designed for speed and simplicity, with an interface built for the field — not an office.
The MapBRB Difference: Affordable, Powerful, and Built for the Real World
MapBRB was built from the ground up with small and midsize service businesses in mind — landscapers, maintenance crews, snow removal teams, HVAC, pest control, pool care, and more.
Our goal: Deliver the power of enterprise tools without enterprise pricing.
Here’s how we do it.
1. Address-Based Pricing — Not Per-User Pricing
Instead of charging per technician, MapBRB charges based on the number of customer addresses you service — a model designed for scalability and fairness.
Why it matters:
- Hire 2, 10, or 50 seasonal workers — your price doesn’t spike.
- You’re charged based on work volume, not headcount.
- Crews can log in, switch routes, and clock in/out freely.
Result: predictable costs that grow only when your business grows.
2. Everything You Need, Included
MapBRB doesn’t play the “feature tier” game. Every account includes:
- Mapping and scheduling
- Crew tracking and geofencing
- Time tracking and payroll export
- CRM and customer management
- Invoicing and Stripe integration
- Route optimization
- Job history and photos
- Multi-language support (English & Spanish)
We believe the essentials should be available to everyone — not locked behind premium gates.
3. Seamless Integrations Without Surcharges
- Payments go directly into your bank account (no middleman markup).
- Payroll and accounting stay in sync automatically.
- Data flows between your systems without you lifting a finger.
- No API fees. No connector charges. No nonsense.
4. Modern Design That Saves Real Time
MapBRB was built with forward thinking... mobile-first, and simple. Crews can:
- Clock in with one tap
- See optimized routes instantly
- Upload job photos
- Send completion notes automatically
The platform works offline, syncs instantly when connected, and eliminates the friction that slows down most field software.
5. Transparent, Honest Pricing
We don’t hide our pricing or push you into demos to get a number.
MapBRB offers flat monthly or annual pricing that fits your workload, not your payroll. No contracts. No surprise fees.
If your crews slow down in winter or business picks up in summer, your pricing adjusts — automatically.
The Real Cost of Overpaying for Field Service Software
When you factor in wasted seats, unnecessary add-ons, slow software, and hidden fees, many field service companies are losing 10–20% of their gross margin to inefficient software.
For a $1M/year service business, that’s $100,000–$200,000 per year.
- That’s money that could go toward:
- Hiring more technicians
- Buying better equipment
- Expanding into new markets
- Offering better benefits or bonuses
MapBRB was built so that money goes back into your business — not your software vendor’s pockets.
That’s real flexibility.
The MapBRB Philosophy: Tools That Grow With You
MapBRB isn’t trying to be the most expensive platform — it’s trying to be the most practical. We’re obsessed with value, clarity, and simplicity.
We believe:
- Small businesses deserve the same power as enterprise tools — without enterprise pricing.
- You shouldn’t have to pay extra for GPS, routing, or payroll exports.
- Software should empower technicians, not frustrate them.
- Every dollar saved on software should go back into growth.
That’s why we’re building a better ecosystem — one where transparency, simplicity, and fairness come first.
The Bottom Line
If your current software bill makes you wince, it’s probably because you’re paying for:
- Seats you don’t need
- Features you don’t use
- Complexity that slows your team down
- Address-based pricing
- All-in-one simplicity
- Modern, lightning-fast design
- Transparent pricing you can trust
MapBRB helps field service owners get out of bloated software contracts, streamline operations, and start saving in the first month.
You shouldn’t need an enterprise budget to run a modern, efficient field service business.
